How it works
Four steps from a first call to your customers making calls. You own the customer relationship; we run the phone platform behind it.
Sign up
Tell us about your company and your customers. We walk you through the platform on a demonstration system, agree the partner terms and wholesale prices with you, and open your partner account.
Put your brand on it
Your company name, logo, colours and support contact go on what your customers see. They buy from you and call you for help.
Add your customers
For each customer we set up users, extensions and numbers, with a civic address on every number for 911. We port their existing numbers for you. You supply the desk phones, and they set themselves up over the internet.
We run the phones
We look after the phone servers, the carrier, backups, monitoring and security, and give your team second-line help. Each month we send you a statement per seat and per number. You bill your customers at your own price.
We are bringing on our first partners now and set up each of these steps together with you. Self-service tools for partners are being rolled out as they are ready; we will show you what is available on the walkthrough.
Who does what
| Telquay does | The partner does |
|---|---|
| Runs the phone platform, carrier connection, backups, monitoring and security | Sells to its own customers and sets its own retail price |
| Ports numbers and gives second-line help to the partner's team | Gives first-line help: users, phones, resets and how-to questions |
| Routes 911 with the civic address on file for each number | Gives us a valid civic address for every number and keeps it current; passes the 911 warnings to its customers |
| Bills the partner monthly, per seat and per number | Bills its own customers, under its own brand |
Read how 911 works and how partner pricing works.
Add phones to what you already sell
Tell us about your company and your customers. We will set up a call and walk you through the platform.
Become a partner