Phones for MSPs and IT-support firms
Your clients already call you about their network, laptops and email. Add their phones to the same monthly invoice, under your brand, without running a phone system yourself.
Become a partnerWhat we hear from companies like yours
Phones go to someone else
When a client asks about phones, sending them to a phone company hands over a monthly line and a reason to talk to another provider.
After-hours support for a product you cannot fix
Reselling a phone service you cannot see inside leaves your team answering calls it cannot resolve.
One more vendor to manage
Separate phone contracts mean separate invoices, separate logins and separate support queues for your clients.
What you would sell
- Hosted phones bundled into your managed-IT monthly fee, on one invoice
- Desk phones and softphones for each user, with a web portal for the client's admin
- Moving clients off old on-premise systems, numbers included
What we take off your plate
- The phone servers, updates and security
- The connection to our Canadian carrier
- Porting your customers' existing numbers
- Nightly backups with an off-site copy, and a watched server
- Second-line help for your team when something is beyond first-line
Questions you will ask us
- What happens if the platform has a problem?
- We run nightly backups with an off-site copy, practise restores (our drill takes about 21 minutes), and the server is monitored by a watchdog. Platform faults are ours to fix; your team handles the first call from the client.
- Who handles 911?
- Every number carries a civic address that you give us and keep current; 911 calls go out through our Canadian carrier with that address. See the 911 page for what partners must tell their customers.
- Can it carry my brand?
- Yes. Your clients buy from you and see your name and support contact, not ours.
- Will you approach my clients?
- No. We never sell to a partner's customers directly, and the partner agreement will say so in writing.
Add phones to what you already sell
Tell us about your company and your customers. We will set up a call and walk you through the platform.
Become a partner